![]() Your contract with the merchantĬancelling your direct debit does not cancel your contract with the merchant. There are some other steps you may need to take before your payment arrangement is cancelled. Important things to know about cancelling direct debits To make the process faster you can print and fill out the direct debit cancellation form (PDF, 220KB), opens in new window, at home and bring it with you. You’ll need to fill out and submit the direct debit cancellation form to us when you’re in the branch. You can visit us in a branch or at a business banking centre to cancel a direct debit. If you’re having trouble submitting the online cancellation form, or it’s a complicated request, give us a call to cancel your direct debit. multiple insurance policies from the one provider). Please also call us if you have direct debits which cover more than one service from the same merchant (e.g. If you have a joint account, it’s best if you give us a call to request cancellation of these direct debits. We’ll let the merchant know that the direct debit has been cancelled, and we’ll also confirm our cancellation of your direct debits with you via email. After you submit your request onlineĪfter you’ve submitted the request we’ll block the direct debit within two business days. Once you’ve registered for Internet Banking and have the sign on details, you can submit the Direct Debit Cancellation Request. If you haven’t done so already, you can register for NAB Internet Banking. To submit the online Direct Debit Cancellation Request, you’ll need to enter your NAB Internet Banking sign on details so we can authenticate you for security purposes. You can do this online, over the phone, or by visiting a branch. Once you have your details ready, you can request cancellation of your direct debit. If you can’t find a paper or electronic statement in your inbox, you can login to Internet Banking, opens in new window and request a statement. You can find these details on your latest account statement that shows the direct debit. To submit a cancellation request, we'll need the following details of the direct debit: Get your payment and merchant details ready If you need to cancel a direct debit, we can help you with this. Direct debitĪ direct debit will have been set up from one of your bank accounts such as a savings or transaction account. If you set up a recurring payment, you’ll need to contact the merchant directly to cancel this type of payment. Recurring paymentĪ recurring payment will have been set up from your credit card or debit card. Here's how to work out if the payment you've set up is a recurring payment or a direct debit.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |